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Call us: 248-259-6385
Email: Support@ConnectedGeek.net

BUSINESS TECHNICAL SUPPORT

YOUR OFF-SITE IT DEPARTMENT

For any business to run efficiently and reliably, every aspect of your operation needs to function at its optimal potential, day in and day out. Keeping pace with technological advancements in today’s marketplace can stretch the resources of small companies. When systems fail, computers go down and so will your productivity. Connected Geek is a complete IT Department, on-call when you need us, at a fraction of the cost of hiring staff.

Our technicians provide superior solutions for small businesses that alleviate the need for a team of full-time onsite IT professionals. We offer support for small businesses 24/7:

  • Small Business Server Installation Service
  • Wireless Router & Firewall Configuration
  • Laptop & Desktop Repair Services
  • Outsourced IT Support
  • Virus, Malware & Spyware Removal
  • Training Service
  • Data Recovery & System Backup Services 

Small Business Server Installation Service

A healthy server is a happy server. Anyone who operates a small business knows what headaches and potentially costly expenses can arise when servers fail. As the central nervous system of your enterprise, your server keeps all components and departments, including your email, your operating systems, a variety of files, and various processes, connected and running seamlessly.

Laptop & Desktop Repair Services

Everyone relies on our laptop to access the Internet. Whether you work from home, are preparing a report for school, or just use it for leisure purposes, your computer is an important tool, and not being able to use it can turn into a major inconvenience. Let Connected Geek help you avoid any hassles.

Wireless Router & Firewall Configuration

In addition to a solid network server, another part of keeping your company’s system secure is having a proper router and firewall in place. While the router ties together each computer in the office, the firewall keeps unauthorized users from accessing the company network and stealing or compromising confidential information.

Many business networks fall victim to hackers each year, which can cost a company millions in unwanted expenses. A properly maintained firewall network prevents any possible security breaches both from within and externally. It also monitors what goes out, blocks out any unwanted incoming traffic and possibly malicious attacks from malware or viruses, as well as blocks any potentially inappropriate websites.

We can help keep everything secure with our firewall configuration support. If you need help setting up the system, or have questions, our qualified technicians can help you with every step of the process. Whether you run a small business or a large corporation, network security is critical to keeping the company running. Let us help you with the process. Like with any other computer issue, our trained staff will be glad to answer any questions or concerns you may have about setting up a router or firewall for your office.

Virus, Malware & Spyware Removal

Did you know that viruses and spyware can wreak havoc on your hard drive, take over your computer and even make you prone to fraudulent activity on your bank account? We can remove any threats from your system and will also install the proper software to prevent another attack from happening in the future.

Data Recovery & System Backup Services

Your computer networks are likely filled with important documents, emails, and other files that help keep your company running. But what would happen if all of that data disappeared? Connected Geek can not only help you recover your lost files, but also keep that from happening again.

Training Service

Our computer experts can help your employees with any computer subject, from walking them through your email system to showing them how to work with Word® documents, with advanced business functions, network, and server installations. We want to help ensure that your entire team is comfortable and competent with all of your computer programs and equipment.

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